habaj's Privacy Policy
How your personal information is collected, processed, and protected — full details are available here.
Last Updated: This privacy policy has been prepared in accordance with the latest version of the habaj platform. By using this platform, you are considered to have given your consent to this policy. Any changes will be updated on this page.
Introduction & Applicability
habaj is an online gaming and betting platform providing services to users in Bangladesh. Protecting your privacy is our top priority. This privacy policy explains what kind of information habaj collects when you use the website (habaj.bar), why it is collected, and how that information is stored and processed.
This policy applies to habaj's website, mobile version, and all of our services. If you use our platform, you are considered to have agreed to the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our services.
habaj provides services only to individuals aged 21 or older. We do not knowingly collect any personal information from minors.
What Information We Collect
habaj collects the information necessary to provide users with the best service. This information is divided into two main categories:
a) Information You Provide Directly
- Name and contact details (email address, mobile number)
- Information provided when creating an account (username, password)
- Date of birth for age verification
- Financial transaction details — deposit or withdrawal information via bKash, Nagad, or Rocket
- Details of documents provided for identity verification
- Information provided when contacting the support team
b) Automatically Collected Information
- IP address and geographic location (at country level)
- Browser type, device information, and operating system
- Date, time, and session duration of website visits
- Which pages were visited and which links were clicked
- Game play history and betting activity
- Information collected through cookies and similar tracking technologies
Purpose of Data Use
habaj uses the collected information for the following purposes:
Service Operation & Improvement
- To create and manage your account
- To process deposit and withdrawal transactions
- To provide bonuses and promotional offers — such as our 120% welcome bonus
- To manage the VIP program and cashback benefits
- To identify and resolve technical issues on the platform
Security & Compliance
- To prevent fraud, money laundering, and other illegal activities
- To ensure age verification
- To enforce responsible gaming policies
- To meet applicable legal obligations
Communication & Support
- To provide support via 24/7 live chat and email
- To send important account-related notifications
- To respond to your questions and complaints
- To send promotional information with your consent
Data Sharing & Disclosure
habaj does not sell your personal information to third parties. However, in certain circumstances your information may be shared with the following parties:
Service Provider Partners
With companies providing payment processing, technology infrastructure, and user verification services — who work on behalf of habaj and comply with our privacy standards. This includes the bKash, Nagad, and Rocket payment gateways.
Legal Obligations
Information may be disclosed when required by a court order, a lawful request from a law enforcement agency, or other legal processes. Information may also be provided to authorities in the course of investigating fraud or illegal activity.
Business Transfers
In the event of a merger, acquisition, or sale of habaj's business operations, user information may form part of the transferred assets. You will be notified in advance in such cases.
Cookies & Tracking Technologies
Cookies and similar technologies are used on the habaj website. Cookies are small text files stored in your browser that help us remember your visit.
Essential Cookies
These cookies are essential for the basic functioning of the website. They are used to maintain login sessions, ensure security, and provide core services. These cookies cannot be disabled.
Functional Cookies
These cookies are used to remember your preferences and personalized experience, such as language preference or session information.
Analytics Cookies
These cookies are used to improve the user experience on the website and to analyze traffic. You can control cookies through your browser settings, but disabling certain cookies may cause some website features to not work properly.
Data Protection & Security
habaj applies industry-standard security measures to protect your personal information. Our security practices include:
- SSL Encryption: All data transfers between your browser and our servers are secured through SSL (Secure Socket Layer) encryption.
- Database Encryption: Sensitive information is stored in encrypted form.
- Access Control: Only authorized staff can access personal information on a need-to-know basis.
- Regular Security Reviews: Our security measures are regularly reviewed and updated.
- Firewall & Intrusion Detection: Advanced firewall systems are used to prevent unauthorized access.
While we strive to ensure the highest level of security, data transmission over the internet is not completely secure. You also have responsibilities — use a strong password and do not share your account details with anyone.
Data Retention Period
habaj retains your personal information only for as long as it is necessary to fulfil the purpose for which it was collected, or as required to be kept due to legal obligations.
Active Accounts
Your information is retained while your account is active. Your gaming history, transaction details, and account information are kept to provide services and for legal compliance.
After Account Closure
Even after an account is closed or deactivated, financial transaction information and identity verification documents may be retained for a specific period in accordance with applicable law. Information relating to fraudulent activity or legal disputes is retained until the matter is resolved.
Your Rights
As a habaj user, you have the following rights regarding your own personal information:
- Right of Access: You have the right to know what information we hold about you.
- Right to Rectification: You have the right to request correction of your personal information if it is inaccurate or incomplete.
- Right to Erasure: In certain circumstances, you have the right to request deletion of your information — although some information may need to be retained due to legal obligations.
- Right to Restrict Processing: In certain cases, you have the right to request that processing of your information be restricted.
- Right to Portability: You have the right to receive your information in a structured, commonly used format.
- Right to Object: You may object at any time to marketing communications.
To exercise these rights, please contact our support team.
Protection of Minors
habaj strictly provides services only to those aged 21 or older. We do not knowingly collect or process the personal information of any minor.
All users are required to verify their age during registration. If we learn that a minor is using our platform, we will immediately close that account and delete the associated information.
If you believe a minor is using habaj, please notify our support team immediately.
International Data Transfers
To operate habaj's services, your information may be processed on servers located in various countries. In such cases, we ensure that the data protection standard is equivalent or higher and that appropriate agreements are in place with the relevant third parties.
The same standards described in this privacy policy apply to international data transfers as well. Your information protection is not compromised.
Third-Party Links & Services
The habaj website may contain links to third-party websites. These external sites have their own privacy policies and habaj is not responsible for them.
Game providers on our platform such as Pragmatic Play, Evolution Gaming, Spribe, JILI, and PG Soft have their own data processing policies. They may process certain functional data during game sessions.
Policy Changes
habaj may update this privacy policy from time to time. For any significant changes, we will post a notice on this page and, where applicable, notify you by email.
If you continue using habaj after changes have been made, you will be considered to have consented to the new policy. It is therefore recommended that you visit this page regularly.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please contact us:
- Email: [email protected]
- Live Chat: Available 24/7 on the website
Our support team is here for you in both Bengali and English. We will try to resolve any privacy-related concerns you have as quickly as possible.